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The player from Portugal had three pending payments of €50 each from December 26th. Despite making additional withdrawals that were approved and paid, the original payments remained pending. The player stated that she had no active bonuses and expressed dissatisfaction with the casino's handling of her withdrawals.
Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.
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Despite this, the casino had cancelled the withdrawals citing they exceeded the daily limit. The player later reported that one withdrawal had been successful and decided to close the complaint. The issue had been marked as resolved by the Complaints Team.
You can imagine what happened with the 130 euros, convert 1500 euros with 130 euros. That doesn't work, you have the option to buy free spins, but you can do that in the 5 days only once. It happened as it had to, the money is gone. I still don't know who of the ladies was right.
The deposit option VOLT doesn't work in weekends but they don't tell you, you have to find out after you deposited the money and then when you contact the helpdesk they say it's your fault. I never experienced such a
Pino Casino has good bonus conditions and pays out too! But... makes it incredibly difficult to verify and against all reason they ask for a screenshot for every single deposit and that's not enough either, they also want the IBAN and also address etc which I don't get in the screenshot.
The casino then confirmed that the withdrawal of the disputed amount had been processed and paid, and the player confirmed receipt тут of the funds. However, the player reported that their account was subsequently limited for betting and blocked by the casino.
Repeated messages to the casino were ignored, and the issue remained unresolved. The player confirmed that the problem was successfully resolved, and the complaint was closed as resolved.
The player from Georgia faced issues with withdrawal attempts being canceled for a week without reason. Despite contacting customer service, there was no resolution, leading the player to suspect the site was a scam.
The player from Ireland requested a withdrawal of €50 two weeks ago, but still hasn't received the funds. The player later confirmed that the issue was resolved.
ФанСпорт. Надежная канцелярия с нормальной линией также неплохими бонусами.
You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.